After Hours Emergency Assistance
Citizens needing emergency assistance for Public Works issues such as Water, Wastewater, Sewer, or Streets not covered during the regular work hours of 7:00 a.m. through 4:00 p.m should contact the Police Department at (254) 547-4272 to request after-hours on-call assistance.
Public Works Vision/Mission/Purpose/Values Statement
To be the premier Public Works Department in Central Texas.
The Public Works Department’s mission is to deliver timely customer focused services in an environmentally sound manner while managing the maintenance, delivery, and development of our public infrastructure supporting a desirable way of life for our citizens.
To provide high-quality, cost-effective municipal public works services.
•Service- To provide the best possible service to all we serve.
•Communication– We listen and respond with clear, compassionate and timely communication.
•Continuous Improvement- We value excellence through planning, learning, and innovative practices.
•Integrity- Our employees are honest, ethical, fair, and responsible.
•Teamwork- We achieve results by valuing diversity and partnerships within our organization and the community.
•Stewardship- We are responsible with the resources the community entrusts to us.
•Responsive- We react promptly to the needs of others.
About Public Works
Public Works maintains operational control of and provides administrative services to the following departments:
Sewer Collection Department
Solid Waste Department
Water Distribution Department
Wastewater Treatment Department
Public Works is located at 1601 North First Street. Hours of operation are 8:00 a.m. through 5:00 p.m., Monday through Friday. Telephone numbers are (254) 547-0751 or 547-0823.